We engaged Eric Donjon in April 2025 to guide us through France’s long-stay visa process and the broader administrative maze of settling in. From the outset, Eric has been organized and responsive. He lays out clear checks and timelines, flags what’s needed before deadlines, and explains each step in plain English so we always know what to do next.
Beyond the core process, Eric has handled several ad-hoc issues—including recent changes to the French visa appointment websites and documentation requirements—without breaking stride. He monitored the shifting guidance, adjusted our paperwork, and secured the right appointments so our schedule stayed intact.
Most importantly, Eric is equal to his fees. The value shows up in saved time, fewer back-and-forths, and the peace of mind that comes from doing things right the first time. We chose to continue working with Eric through 2026 because he consistently delivers professional, detail-oriented support and practical solutions. We recommend him without reservation to anyone seeking reliable, end-to-end help with French residency and settlement.

Eric of The European Concierge was an incredible guide through the complex process for gaining our French visas. He articulated each step clearly and the process was smooth the entire way. Additionally he was incredibly kind and patient with us as he fielded all of our questions. We had a LOT of questions. We’re so glad we went to him as the first step in our plan to move to France.

After losing a good friend at a young age and working in heavy industry for many years, we decided it was time for a change, a big change! After two years of research and planning we decided we would start a new life and business in France. We knew that there was much we didn’t know, and professional assistance would be necessary if we were to be successful. Enter Eric Donjon! Eric and his company “The European Concierge” helped us every step of the way and provided critical services, advice, templates, referrals, and much needed reassurances. As we were not only immigrating, but also purchasing a business, there were many steps to take and hurdles to overcome! We are absolutely certain without Eric and “The European Concierge” we would not have had the successful move and business startup we did. We are very pleased with the services Eric provided and feel as if we have a new friend and ally in France. We thank and highly recommend Eric and “The European Concierge”.

We contacted Eric via a number of recommendations for help in applying for our Visitor and Entrepeneur visas. Eric navigated us through the whole process from start to finish including the creation of my business plan to enable me to run the gite business.
Eric was a pleasure to deal with, always clear, friendly and professional , responding to any questions we had promptly, which gave us the confidence that our applications would be successful.
The process can be very daunting and not speaking the language can make it very stressful, without Erics help it would undoubtably been a much more difficult experience so a massive thank you from us both.
We would recommend Eric without reservation.

I had the pleasure of working with The European Concierge to help establish my residency in France, and I couldn’t be more satisfied with the experience. From the very first point of contact, Mr. Eric Donjon was incredibly professional, knowledgeable, and supportive throughout the entire process.
Navigating the complexities of establishing residency as a non-citizen can be overwhelming, but Eric made it seem straightforward. He provided clear guidance at every step, answered all my questions promptly, and ensured I had everything in order for a smooth process. His attention to detail and commitment to providing exceptional service truly set him apart.
What impressed me most was Eric’s follow-up after the process was completed to ensure that I was completely satisfied and had everything I needed moving forward. It’s rare to encounter such personalized service, and it made all the difference in my experience.
I highly recommend The European Concierge to anyone looking to establish residency in France. With their expertise and dedication, you can rest assured that you’ll be in excellent hands.

Having completed vast amounts of research into a relocation and retirement in France we made the final decision to utilise the services of Eric Donjon at The European Concierge for both our Visa application and 1 year administration back up. Whilst I believe completing the online TLS application is intended to be a straight forward procedure we did not want to take the chance on misinterpreting a question which may later cause delays. With The European Concierge submitting our application this gave us confidence in the process which turned out to be fully justified – having attended our pre booked TLS appointment at the London office we received our passports back with the newly acquired Visas within 5 working days!
We are confident that the level of service going forward over the forthcoming months will provide the same outstanding results.

We have used the European Concierge service . We were very impressed by the way they handled our application, answering  our many questions in a professional way. Their guidance through our purchase and visa application was excellent and personal to our needs. Eric is always jolly and likes to get to know his clients, there by getting out of you what is best for yourselves on your journey to a new life. We would highly recommend this service and will continue to use it as we, go forward with our new life in France.

“We have had a place in the French alps for a number of years that we used for holidays but thought one day we will make the move on a permanent basis, with the exit due to Brexit things got a little complicated being British, however a look at The European Conierge.com website and a call with Eric provided us with the confidence that the move was still possible but with a “bit” more administration than pre Brexit.
Eric provided the guidance and reassurance to help us ( myself wife and father in law) with the visa application and helped us provided exactly what the authorities were looking for in terms of documents, insurance and letters, suffice to say 3 passports complete with visa’s where delivered back to us 10 days after our visa appointment in Manchester.
I can not recommend Eric highly enough, his help certainly made the visa application very straightforward, which if you look at some online sites can seem very overwhelming and complicated, he was available when needed and all done with a smile 🙂

“We were very relieved to be introduced to Eric after a very disappointing visa experience with another company. Eric immediately filled us with confidence and set to work. From providing him with the information, I had a visa appointment and my passport returned – with visa, all within 23 days! I would thoroughly recommend Eric to anyone.”

Eric Donjon gave us a professional service and made all the arrangements necessary for us to identify and complete all the documentation to obtain our 12 month visas . He was always available to advise and answer questions and we were very thankful for his help. We have agreed to use his services when we arrive in France to help us complete all necessary documentation throughout the first year to register visas and S1s etc.

My husband and I decided to sell up and move to the beautiful area of Charente, in South West France, and apply for residency. We had heard many ‘non-expert’ people saying this would be impossible due to visa requirements and our particular circumstances. Having already signed up for our dream house in France and living there for a couple of months, we decided to consult with a visa specialist to see if it would be possible and, if so, to help us with our visa applications. I am so pleased we did and did not listen to all the well-meaning but misinformed information that people were coming out with on social media forums, as otherwise, our dream may not have become a reality. To explain our particular circumstances, I am the sole Director of a UK-based business that markets to financial advisers. All my work is carried out online and by phone, so effectively, remote working. All my clients are based in the UK. Having explained our situation to the wonderful visa specialist, Eric Donjon, he said it would be possible to apply for residency and immediately put our minds at rest! After several meetings and having received detailed instructions from Eric regarding what would be required when we went to London for our meeting at the visa agency, I am extremely pleased to confirm that our passports and 12-month residency visas arrived around one week after our meeting in London. All information was disclosed to the French Consulate, and working ‘from’ France within my UK-based business is perfectly acceptable, just as Eric had explained. We are returning to France to our new permanent home in the next couple of days and cannot wait. It is such a relief to know that we will eventually have full residency, and Eric will be helping us every step of the way. I can not recommend his services enough. Please consult an expert who does this day in and day out and knows the system inside out, rather than listening to ‘armchair experts’, who, quite frankly, do not understand the system. Of course, our situation is personal to us, but I am sure there will be other people considering moving to France who are remote workers, and if this is the case, please consult with Eric, as he will be delighted to help.

At last my long stay visa came through. Despite all the issues, I cannot praise enough your commitment to me – an older client.
Despite being on vacation, you did not leave any stone unturned to help me in my hour(s) of need. You rang me when I was travelling up and down to London to try and sort my problems out. You chased matters personally. You calmed me down as my timing was so critical. Without you I would have crumbled. Because of your help, the visa attached inside my passport arrived at the eleventh hour. You did not seem to mind what time of day it was and even weekends, you went out of your way. And all this whilst you were on vacation. Thank you so much.
I shall always recommend you and I have now asked you to help me through my first year in France as I just cannot face dealing with the inevitable bureaucracy that filling in all the necessary forms will entail. I know that everything will be much easier with you looking after me.

“It cannot be denied that I found the application process for my French Visa a stressful, time consuming process. Fortunately, the expert guidance, assistance and positivity shown by M. Eric Donjon brought everything into perspective with a successful end result. With a sigh of relief, he continues to support and advise me into the next part of the process.”

The benefit of hiring Eric is that he provides complete relocation services for the entire first year in France. Not only does he help you apply for your French visa, but he also helps validate your visa, open a French bank account, exchange your drivers license, and more. It is so reassuring to have someone guiding you through all of the administrative tasks, so that you can move on to enjoying your new life in France! Thanks, Eric!

What a pleasure to work alongside Eric in getting documents and visa application ready for submitting and then the interview. He is super responsive, pleasant, and clearly explains all. I highly recommend him to all that are applying for a French Visa.

Our journey with Eric began almost two years ago. My husband and I made a decision to retire to France. However during our research the process to get to France became a bit overwhelming. We interviewed a few individuals, Eric’s responses made us the most comfortable. It took us a while to pull it all together; he was with us every step of the way no matter how complex or simple the question. He even helped my husband with advice to how to move our antique car. His network of contacts for insurance and banking are spot on. Most Americans struggle with banking and insurance, we completed those tasks with minimal effort. Eric’s expertise in this field is invaluable, we followed his guidance. The result was amazing; VISA approved in 8 days. How can I ever be grateful enough to find someone that helped us support our dream.

“Through his organisation, The European Concierge, Eric has been an invaluable help and resource in assisting my wife and me to secure and validate our French Carte de Sejour visa which has enabled us to realise our long held dream of living in France. Having previously been let down by other hand holders, Eric jumped in to save the day. He quickly and efficiently analysed the situation, provided concise and understandable advice and support regarding the documentation and insurance we needed to present with our visa application. Following the successful visa application Eric has been on hand to answer questions and support or validation of our Carte de Sejours.
Eric is a highly knowledgable and professional individual who offers a very valuable service at a competitive rate for those looking to start their new adventure in France. He helps you untangle the web of French bureaucracy and find a path to realising the start of your new life in France.”

What a fortuitous moment that was when I was referred to Eric! I was starting to panic as the more I delved into the whole process of relocating to France, the more alarmed I became by the sheer number of obstacles and challenges that lay before me, both seen and unseen; and it was the latter that concerned me most because a missing document can mean a delay to the whole process of relocation. From the start Eric has been extremely helpful and reassuring in calming those pre-visa application nerves and worries; he took all the stress out of the application process so that I sailed through it seamlessly and here I am now, just one week later, with my French long-stay visa. I have signed up with him for the ‘full package’ and already Eric is working on sorting out documentation for the importation of my car and then it will be applying for my Carte de Sejour; I just know already that this will also be a straightforward process too. I really cannot recommend him highly enough.

We were very concerned about the process as there is a lot of miss leading information on the web which we found confusing, we were given your details by our estate agent in France and from day one you have been very helpful, the information you gave was clear and professional this made the whole process very smooth and less stressful that we thought.
We would highly recommend your services and have peace of mind that going forward you would be more than happy to assist us if required.
Once again many thanks for all of your assistance.

We first hired a French based hand-holder to save us time and money for our visa applications but it was a disaster – the application was so badly prepared it was rejected out of hand. We were then luckily referred to Eric Donjon – his charge was more than a hand-holder but it was worth it, he knows the system inside out and our entrepreneur visas were approved second time without a hitch.

“I don’t think we’ve ever written a review before? but felt we needed to, as the service provided by Eric was above and beyond our expectations and we know we genuinely couldn’t have done it without him.
We first contacted Eric back in November 2023, in preparation for our move to France in January 2024. There are three of us, including our teenage Son.
We initially felt we needed help with our visa applications, it all seemed a bit of a minefield, especially as we were in the middle of buying a new house in France and wrapping up our lives in the UK! We just didn’t feel like we had the time or knowledge to wade through it all ourselves.
From our first contact with Eric, he has been professional, informative, personable and reassuring and we knew immediately we were in very safe hands.
Eric helped us to organise our visa applications, set up meetings and appointments and ensured we had all our documentation ready. He then organised school applications for our Son and provided us with very clear information relating to that.
Then, on arriving in France, the vehicles needed registering, we needed contacts for insurances/electric /water contracts, visa’s need registering… the list goes on!
Moving to France can seem very daunting, particularly if, like us, you’re not the most organised people! But with Eric in your corner it really is doable.
So, if you’re thinking of taking the plunge and moving to France, we cannot recommend Eric highly enough. He makes the whole experience a pleasure and will guide you with confidence through every step of the process”.

“We used Eric’s services for our permanent move to France. We can’t recommend him enough, from helping us to obtain our working visas to organising our UK car registration in France, the process was smooth and hassle free.
Eric is very personable and knowledgeable, he assists with all aspects of your relocation and can answer any questions you may have during the process. He is straight talking and down to earth, explains each aspect step by step and tells you exactly what paperwork is required and how to obtain it.
Eric has definitely made our transition to France as stress free as possible, we couldn’t have done it without him. We know Eric is someone we can rely on to help with any future guidance we may need with the French bureaucracy system and who we can also consider a friend”.

“I asked Eric for assistance with applying for my long term Visa for France. From the outset Eric was incredibly professional with sound advice and always available to speak with when I was panicking (which was often! ). I would not hesitate to recommend Eric to anyone who needs assistance with the Visa Process. 10 out of 10. Thanks to Eric I fly out to France in January and cannot thank him enough.”

“Being the first time I had applied for a French visa, I was recommended to get in touch with Eric to guide me through the application process .
Eric was very professional throughout but also friendly and approachable, providing advice and being available at all times when I had questions (of which there were many!) to ask.
He made the whole process so much easier and relieved a lot a stress I would otherwise have had should I have gone down the route of applying by myself.
If anyone is looking for help & guidance when applying for a French via, Eric is definitely your “go to” man!
I’m now busy getting ready to go on my extended trip to France – a big Thank You Eric! I’ll definitely be in touch should I need any other advice in the future..”

“We had trouble getting our visa’s and someone recommended Eric to help . Eric was very professional in helping us Eric did all the paperwork and submitted all Eric was available too speak to us anytime. We have recommended Eric to other people in the same situation as us . We got the visa’s we required due to Eric hard work and knowledge thank you . Also while getting the visa’s in the uk our dog went missing in France and Eric telephoned the local veterinary clinic’s in the area to see if the dog had been taken in . Thank you.”

“Exceptional client service. Eric’s professionale knowledge, dedication & commitment, to providing excellent customer service & 1st class results on behalf of TGE is inspiring. As a client I praise Eric’s professionalism & helpfulness.”